Customer Testimonials

Everything arrived safe and sound. Thanks.

The website was fine...honestly I preferred it more in the older days and before all the changes but its fine.

The product was packed and received quickly.....excellent service and delivery time!

Prices are extremely fair.

Cheers,

Hi Dan. Everything went as I expected. Everything from ordering to delivery. Thanks have a good summer.

Thanks for the timely response, it's quick replies and costumer service that really influences where I buy my products from. I researched the marine land LEDs and am planning to buy them, thanks for your input.
Much appreciated,

Your fast delivery system always surprises me. My order was placed February the 13th and I got the merchandise yesterday the 15th. You guys there do quite a great job. I need another one PondMaster
1350 but will wait later this Spring because it will be needed for my outdoor pond unless there's a special offer meanwhile..

Thank you

I would just like to say how impressed I am with your website. Not only do you offer discounted prices, the package I ordered yesterday arrived on my doorstep at 10:20 am this morning. Now that's service! This will not be my last order from you guys, thank you so much!

Also, please carry the Hikari Goldfish foods! I would much rather be supporting this company with those purchases than the bigger chain stores! That seems to be the only thing I need that you don't carry.

Best wishes,

Hello Dan.
As a follow up to your message regarding my last order, it was a great experience. The order arrived faster than expected and in perfect condition.

Thanks again!

Everything arrived great. It was my first time ordering on-line. You delivered fast and on time..

Not only did I receive everything I ordered, in perfect condition, it arrived unbelievably fast.

I was trying to track down a specific part to stop my tank from making a gurgling noise, and Red Sea wasn’t able to help. Then I remembered MOPS. I couldn’t find the part on the website, so I used the contact form—and was genuinely shocked at how quickly Dan got back to me.

Dan assured me he could source the part. He mentioned it might take 4–5 days to arrive, but I had my entire order the next day. My tank is silent again. That’s exceptional customer service.

Dan has been incredibly helpful over the years, and this experience just reinforces why MOPS is my go-to. Highly recommended!

Dan, I would like to thank you for you're help with my order. You were pleasant to deal with and have a lot of knowledge. It's obvious that you enjoy what you are doing. Because it comes across in the way you deal with customers. This customer came away with a very positive feeling and I'll definitely use your company again and recommend you.

Excellent website, easy to use. Service excellent and shipping delivery of products are on time. Totally recommend this website and products for aquarium supplies.

I have an older Marineland Eclipse aquarium filtration system that the manufacturer is no longer producing replacement filters. Stuck, I connected with Dan at MOPS, who first contacted all of his suppliers to confirm the filter was no longer available. He then directed me to the proper low cost materials to purchase & re-build my own replacement filters myself. I am very thankful for Dan’s guidance, as it allowed me to avoid the expenses a whole new aquarium would of cost