Customer Testimonials

I just wanted to say thanks again for the professional, quality service I received. Even though one of my items was backordered, which you let me know within hours, I’ve received my package with everything else I ordered in less than 2 days! The packing and care you take in shipping these items is VERY good. I’m a customer for life. Thanks again.

I just wanted to say thank you so much for excellent service! I received my package today. I will definitely order all my pet supplies through you! Thanks so much!

I want to thank you for my order! I received everything in a timely manner and will continue ordering from your company on a regular basis. I also want to commend you on a great job with the business, 15 years is a great achievement.

Thank you! My order was received this morning - less than 24 hours!! I saved approximately 25% off big box store prices....I’ll be back!!!

I placed my order on Sunday and received it Tuesday at noon. Thanks for the great service.

All of my online aquarium supplies are ordered from MOPS. Great prices and fastest shipping around. Thanks

I just wanted to let you know that i've received my package. This product looks so great in my aquarium. I'm 100% satisfied with your service. The shipping was fast and the product is great. I'm glad to buy from you, you guys are very reliable. Thanks a lot and i'll soon buy more from you.

Thank you for the very rapid and efficient service and the processing of the back order in a very professional manner. It was a pleasure to deal with a company that "gets it". I will certainly be ordering from you in the future and will recommend your service to others.

Thanks for the great service over the last few years. I do look at the other online shops when I need fish supplies,but the bulk of my purchases come from MOPS. Great prices, great service.

Thanks to all of you. I am so pleased with your whole ordering process. I ordered my items on Monday afternoon, and they were in my hands today (Thursday morning). I really like the updates on the progress of the order during shipping too! Thanks again and keep up the great service.

I just wanted to say thank you for my latest order. The package arrived yesterday, one day after you shipped it out. Once again your excellent products, customer service and communication impressed me greatly. I will definitely continue to be one of your regular online customers. Thanks again!

Purchasing from MOPS online....Im rating you at 9. (No-one is perfect) :)

The key to the sexy sauce?!?
-Web site is not a mess
-Shipping fees/cost are normal
-Invoice sent very fast
-Then an email saying it's packed! "Tracking number will be sent"
-You actually sent the tracking #
-At my door 3 days later

The email sent each time was also very short, to the point, add free, and professional.

Please thank your staff for not being idiots and give yourself a pat on the back. A company that understands costumers and their needs.