Customer Testimonials

Thank you for responding so quickly and giving me answers. Most companies these days don't really care about customers - all they want is our money. Since you have been so nice and helpful I believe your company just got a customer for life. It is nice in this day and times to find companies that care.

Thank you for the fast delivery of my order. I am really pleased with it all and it arrived in great shape. Really impressed with your online store. Will be using your service again.

I would like to compliment you on your excellent service. Not only did I receive everything that I needed at an excellent price, but it was by far, the best service I have ever had. I ordered on a Sunday, and by Wednesday, it was delivered to my door. Two thumbs up to an excellent online presence. I would definitely recommend you to anyone! Thank you once again. I'll definitely be ordering from you from now on.

Just received my Filstar today. Considering that I live in a remote area, called on a weekend, a holiday on Monday, I never expected to receive the package until after the weekend. Since my other filter "died" on me, the speed with which I received the package is greatly appreciated. Thanx again for your great service and quality approach to business. Keep up the good work

Just a quick email to let you know how pleased I was with your quick and courteous service. Not only did the parcel arrive as ordered, it arrived quickly. I've been complaining to the local pet store for the past 2 months about them not stocking these filters enough. They kept telling me that they had placed an order and it should be in within a week and so on and so on. I turned to the internet not knowing if I would find a site to order them from but after stumbling upon your site, I couldn't be happier. Thanks to you and your staff for such great service and I look forward to dealing with you in the near future. Keep up the good work!!!

Just a reply to let you know that I received my parcel yesterday. I am very pleased with the order and I will make sure to tell my friends what a wonderful experience it is to purchase from your site. Thank you very much!

I own a 110 gal marine reef for two years now. I found out that prices are very cheap compared to the local pet shops. Do not hesitate to compare. Every time that I place an order, I get a very friendly service. If the salesman does not have the answer on the phone, he will get someone else to give you an answer. They do not guess the answer and they do not tell you what you want to hear in order to make a sale. All products that I've been ordering in the past two years were well packed and I got what I've paid for. All I have to do after the phone call is to wait 7 days and the item is at my door. Try it once and you will stick with MOPS.

I received the skimmer and pump today. Looks great but still waiting on my tank so I can put it to use. I'm very happy with the speed, price and courtesy. I'm sure I'll be ordering again from you in the future.

Just a note to let you all know that I have been dealing with Dan for I guess since the store opened. The prices are great, the service even better and dealing with them is a pleasure. I have never had a bad experience with anything and that is going some considering the amount of orders that I have placed. I am disabled and live in Hamilton and having the items delivered is priceless. Keep up the good work you have a steady customer here!

My parcel from MOP's arrived yesterday. I'm happy to report that everything is great and I'm a smiling customer. Your website comes highly recommended by people at my fish forum, both for product availability and even more so for your great customer service. I'll be happy to recommend your site anytime to others who have trouble locating items locally.

Thanks for the great support from MOPS. I have been thrilled with how quickly my order was processed and the alternatives you gave me when the one item is back ordered.

My parcel was received today. This is the first time I have dealt with MOPS. Your company was recommended to me by Harspen Marine. I would like to let you know that I am very impressed with the service, product and delivery. I will be doing more business with you in the future and intend on recommending your company to others.