This page is for comments we receive from our customers. If you would like to have your say, please e-mail us.
Wow! I am impressed. Generally places that sell at bargain prices are not so quick with delivery. This is definitely not the case with MOPS. I ordered this yesterday in the afternoon and to top it off, it just got here the very next day! Simply amazing. Great prices, great before sale service and prompt shipping. Keep it up. It really has been a pleasure ordering from MOPS. I think my local Hagen-owned pet shop will get a whole lot less of my money since I will order pretty much everything I need from you guys. I am one happy camper right now.
Wow, amazing. You guys delivered within a day! I thought it would be weeks. Thank you!
Thank you very much for your fast service. It's really appreciated! Also, I would like to thank you for the fast shipping of orders, your low prices, your good products and everything else. You are the best!!!
I received all my items this morning and everything is fine. I just sent you this e-mail to thank you for the great service and fast handling. I will have another order in the next 2-3 months.
Thank you very much for the excellent customer service (hard to find and really makes a difference). It was a real pleasure doing business with you and we will be doing more in the future. Your shipping rates are great as well.
I wish there was a place for the best On-Line shop, because I would most definitely vote for MOPS! I placed my order on the internet Tuesday about noon and it arrived here in Niagara Falls before 8 am Wednesday morning via Canada Post Expedited mail. This is unbelievably good service. Dan, tell the truth..you are not really using Canada Post, you are secretly driving all over the country and dropping things off at people's front doors, aren't ya? Kinda like the Santa Claus of the aquarium world...lol. Keep up the great work..you have a customer for life here!
I'm really impressed with your company. I have ordered a few parts from you and am very pleased with how it has worked out. You have a good selection of hard to get repair parts, both for my skimmer and lighting plus you're very helpful.
Thank you for processing my order so promptly. It arrived this morning and looks great. With such great prices and prompt service, I will be ordering again.
Received my order in perfect condition today. It was well packed and exactly as ordered. Thanks for the fast service, great prices and reasonable shipping charges! I'm looking forward to buying from you again.
I am a repeat customer. I placed 2 orders: a large one on Tuesday that arrived Thursday and a small one on Wednesday that arrived Friday. Both packages were well packed with styrofoam peanuts and fully sealed. The large one was delivered to my neighbor across the street who was kind enough to return it to me in person. The small one fit the parcel locker of the mailbox where everyone gets and drops their mail. When I run out of aquarium supplies, I know where to shop. Keep it up, MOPS.
I want to take a moment to say thank you and appreciate your professionalism and a job well done. Thanks. I value working with you guys.
I placed my first order (and it won’t be the last) with you on Monday this week and it was on my desk Wednesday afternoon. Great service!! Thanks so much.