Customer Testimonials

Package arrived on Tuesday. That was very quick. Thanks for the awesome service.

Wow, what a turnaround time! I ordered and it came the next day. Well done, great service and I will use you again going forward.

Hi Dan, Glenn, & Rob:

I've been dealing with MOPS for about 2 years now and find your service to be exemplary. To anyone reading this who is a bit nervous about online purchasing, have no fear of MOPS! Their service is second to none and their prices are fair and right. On the one occasion that Canada Post dropped my package out of a 3 storey building and ran over it in a mud puddle, MOPS replaced the damaged goods, no questions asked. MOPS makes online shopping a true pleasure and other online merchants should take a page out of their book! Thanks again guys for your wonderful service. I'm also sending a copy of this letter to the Vancouer BBB.

I would like to thank you for the extremely fast delivery of the products I ordered. I was extremely surprised at the delivery speed and will be quite happy to refer you to family and friends. You can also expect future purchases from me. Thanks again.

Thank you for the great service! I know we as employee's seldom get the credit for "over and above" service we sometimes have to do! Sometimes it's nice to be acknowledged. So there you go!

As always, I was really impressed with your service. I placed my order on Sunday and received it on Wednesday (and Tuesday was Canada day). Thank you for the great service and prices.

Just wanted to drop you a note to say thanks for the superb service. This is my second big order, and the shipping both times has been super fast, well packed, no back-orders, just excellent. Keep up the good work.

Thank you very much for your excellent service. I found your website while looking for Diatom filters, and I'm happy to have found MOPS for other aquarium supplies. I will definitely be shopping here again and recommending you to other enthusiasts. Your web pages are designed for easy navigation; and I found your articles most informative for a novice. It truly is a great reference library of interesting information.

I ordered some product from you for the first time, I will be back! My stuff arrived the next day, packed beautifully. Most of the order was meds that I needed quick for sick fish and could not find them anywhere else. I'd call next day delivery pretty quick. Thanks again for the fast, professional service. I will be looking to MOPS for anything else I need.

I'm just writting to tell you how awesome your company is. I'm extremely happy with all your products, service and prices. You have a customer for life. I've been telling other people about your website as well. Thanks again.

I have to say I'm extremely impressed by your company. Prices are great, delivery was quick and I live in BC. I wish I had found out about you guys sooner. I will definitely be sending more business your way. Thanks again.

Rob: I just wanted to thank you for your great service! I received the majority of my order within a few days of ordering online and today I received the back-ordered item as promised. I'll definitely order again in the future and will recommend MOPS to others! Your service (and prices) are amazing, thanks!