Customer Testimonials

This page is for comments we receive from our customers. If you would like to have your say, please e-mail us.
I just wanted to compliment you on the way you run your company. I do a lot of business online and yours is without a doubt one of the most efficient and well run I've dealt with. Your service is always prompt, the prices are great and I like the e-mail updates as my order is processed. Keep up the great work.
Written by Gary S..
I received my order today. Wow, that was quick! The prices were right and the service was great. You definitely live up to your reputation! Thanks!
Written by Colin E..
Just had to drop you this note to let you know that when I arrived home from work today, my order, which you had just finalized "less" than 24 hours ago, was sitting on my kitchen table waiting for me. Thank you for such prompt and efficient service. I love the Pondmaster line of pumps and cannot get them locally, and last year, not knowing of your business, I had gotten replacements parts for my pumps all the way from B.C. Thank you for this order, you have certainly made a new customer here.
Written by Patrick S..
I got my order today and everything was fine. I hadn't thought that online purchase could be so easy before. It is obvious that you know well what you do. Now I know where to order from now on when I need something for my tank. Thanks for the great service.
Written by Kadir.
Just wanted to let you know that the order did arrive promptly, as usual! Really wanted to let you know that you're all wonderful to do business with! You're the only company that carries all of the supplies that I need for our turtle, and you always ship them out promptly! Thanks so much, and you can be sure I'll be doing business with you again soon!
Written by Margaret B..
Just wanted to send this email to let you know how IMPRESSED and SATISFIED I am with your company. Not only did you carry the products that I wanted and for a reasonable price but the shipping was incredibly fast. I have already placed another order via the internet. Looking forward to future business with you guys. Hopefully you continue to expand your product line. Thanks again.
Written by Chris D..
I just wanted to say thank you. I received my order this morning (before I was even out of bed!). I wish all companies were as efficient as yours!
Written by Celene E..
Just wanted to let you know, I received my order today and was so pleased!! You guys are quick!!! Also, thanks for the advice that you gave me over the phone, it was appreciated!!! I will definitely be back!!
Written by Lynn C..
Just wanted to let everyone know about the good service I got from Mail Order Pet Supplies. I was adding up my fish food costs and decided that I was paying too much for food just buying some when I needed it. I saw the ad for MOPS in the Aqua Babble and decided to give them a try, and I wasn't disappointed. I know that a lot of people are hesitant to buy stuff online. I got good service and would use them again. Now a days you see a lot of online forums full of people complaining and bashing others (some of it probably deserved). I thought it might be nice to share a good experience.
Written by Pat K..
Wow, I already received my Brine Shrimp Eggs.. how fast was that??? I am very pleased with it, thank you! You gave me good information on how to proceed, so everything went the way I wanted them to go.. as you said it would :) I am very glad I've done business with you! I won't hesitate to buy from you again. I already saw a few things on my next list. Anyways, thanks again for everything!
Written by Nancy M..
I buy on impulse and RAVE on service and a happy post shopping experience. Lots of people talk .. many deliver .. few give that small gesture separating them from the crowd. You guys do that and simply make a buyer happy and glad to have made the choice to deal with you folks instead of the next click or next store over. Thanks again for the easy purchase and GREAT prices. Of course I have you bookmarked for the future and feel good about spreading the news of your prices and MOSTLY your great efforts in service.
Written by Mark.
Just a short note to let you know our order arrived quickly and in good shape. We are very pleased with the quality of the supplies and the fast, cheap shipping. Thank you.
Written by Ray B..
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