Customer Testimonials

I've been really pleased with my experiences dealing with MOPS. Keep up the great service and excellent prices! Since I discovered MOPS.ca the only thing I have bought from a pet store has been live fish. Thanks again,

Hi Im thrilled to say I received my order yesterday. Like always thanks for the great service.

Hi...great services...received the filter on Friday...now the task in hand to get this tank up and running....I do like buying from you guys.. prices good.. shipping prices good ... quick turn around in orders... keep up the good work. Thanks again.

Thanks – quite amazing – I got the delivery at 9am the day after I ordered at 2 pm--- even before I read your email notification of shipment. Thanks again for another instance of outstanding service.

Thanks for your help with the Quick-Cure order, it was great & quick service. Good to have you guys in the industry.

Hey guys, I made a mistake on my order of pellet food the other day and didn't realize it until my order arrived. So I went online and reordered the correct pellets and put a comment in that I had made a mistake on my previous order. The next day I get an email from you saying "just ship them back" and a return number. Today I get my correct order and you didn't charge me shipping even though it was my mistake! That's what I call a pleasant surprise and great customer service! Needless to say I'm impressed. MOPS is my first stop when shopping for aquarium supplies and even after shopping around I come back and make my orders from MOPS. Thank you very much.

I placed my first order with MOPS and it won’t be my last! The purchase process, follow-up emails and overall experience were great - all other online retailers should take notes. Dan was super friendly to speak with and I couldn’t be happier. Thank you MOPS, I’ll be back.

This is got to be the best customer service I have ever encountered. I was sure that I would be without this part for a week. But you came up with a way to get me this part sooner... Good Job and thank you. It is always a pleasure to do business with MOPS. Regards,

Awesome customer service. As I’m setting up my first tank, I had never shopped here before and when I placed my order, the owner called me to verify that I had indeed made the order and it was all legit, before completing it. Really appreciate that kind of dedication and commitment to service. Shipping was quick, and package was well packed and I received it with no issues or concerns. All around an excellent customer experience.

Hi, Dan! Thanks so much for these two email updates about my order. I am happy with what I ordered and received everything really quickly. I appreciate you contacting me to keep me in the loop! Cheers,

My order was received quickly and well packed. Prior to ordering Dan was very helpful and easy to deal with. I would highly recommend ordering from him. Thanks again Dan...fishies are looking forward to clear water!

Excellent Service. Fast delivery ,great communication . Thank You Dan bulbs work great and awesome packaging.