Customer Testimonials

Hi...great services...received the filter on Friday...now the task in hand to get this tank up and running....I do like buying from you guys.. prices good.. shipping prices good ... quick turn around in orders... keep up the good work. Thanks again.

Hi Im thrilled to say I received my order yesterday. Like always thanks for the great service.

I've been really pleased with my experiences dealing with MOPS. Keep up the great service and excellent prices! Since I discovered MOPS.ca the only thing I have bought from a pet store has been live fish. Thanks again,

The second VHO bulb made it here in one peice. Thanks for the great customer service starting from calling here to making sure that I wanted two different bulb sizes, to replacing the first broken bulb. This is the reason Why I continue to use you guys. Nothing but true service. Thanks again guys, you rock!!

Wow that was fast. I got my order in today. I'm glad I found this site. I will order again for sure. Finally an online shop that doesn't over charge for shipping. Plus you're in Canada so no customs fees!!! Thank you

Thanks guys got the order in record time, all intact very well packaged. Great service as usual catch you on the next order.

Hi guys, I want to thank you once again for the fantastic service. I placed the order on Monday. You shipped it on Wednesday. I had the order by Thursday (yesterday) at noon. The stuff arrived as ordered, and well packed. I wish I needed more stuff. Again many thanks, and please pardon any typos.

Just wanted to say how pleased I am with your prices and service. The items I ordered arrived before the estimated delivery date and your prices were far and away the cheapest I have found. Thanks for the great service!

I’ve been tardy in letting you know how GREAT I think your products and service are. Your product selection has just the right amount of variety, you’ve always been excellent to talk to on the phone, your shipping is very quick and accurate and to top it all off: you leave me with more money to spend on livestock! It doesn’t get better than that. I don’t even think about going to other stores (except to buy DT’s coral food but if you had that, I’d buy it from you). I’m very happy to have discovered you! Your shipping charges are honest - not jacked-up amounts. I've mail-ordered a lot of stuff over the years, and have often decided not to place orders when I see exorbitant shipping fees. So I appreciate that too.

Purchasing from MOPS online....Im rating you at 9. (No-one is perfect) :)

The key to the sexy sauce?!?
-Web site is not a mess
-Shipping fees/cost are normal
-Invoice sent very fast
-Then an email saying it's packed! "Tracking number will be sent"
-You actually sent the tracking #
-At my door 3 days later

The email sent each time was also very short, to the point, add free, and professional.

Please thank your staff for not being idiots and give yourself a pat on the back. A company that understands costumers and their needs.

I just wanted to say thank you for my latest order. The package arrived yesterday, one day after you shipped it out. Once again your excellent products, customer service and communication impressed me greatly. I will definitely continue to be one of your regular online customers. Thanks again!

Thanks to all of you. I am so pleased with your whole ordering process. I ordered my items on Monday afternoon, and they were in my hands today (Thursday morning). I really like the updates on the progress of the order during shipping too! Thanks again and keep up the great service.