This page is for comments we receive from our customers. If you would like to have your say, please e-mail us.
Fast shipping as usual! I received my order in pristine condition. Thanks!
I like your service. The best online service to date and I work with many.
Dear Dan & Glenn: I just received my T-5 Aqualight and words cant express how much of a great difference these lights make. It's amazing, great price and very very great service and I'm sure my plants would thank you if they could. Thanks guys, keep it up.
I ordered a Turbo-Twist 3x on Monday evening and got it today (Wednesday) at 5pm. I really needed this because my emperor angel got ich from some new live rock. He is a very strong fish and will probably survive the initial infection but being constantly re-infected would have probably killed him. It really means alot to me that you guys shipped this so fast and it was very well packed. This fish is my baby and friend. He means the world to me. Thank you again. I forget who called me to confirm the shipping price but I like the little joke about it costing $5,000. Sorry I did not get it at first, I work nights and was sleeping so I was on slow mode :) Big hugs and continue the great work.
Thanks a lot for the speedy turn around. MOPS rocks!
Just writing to let you know I just received my order and I couldn't believe how well things were packed. There were absolutely zero problems. I love my new t5 lights and will definitely order again. Shipping was so fast. Well done! I am sure you will see a few more orders from Sault Ste. Marie.
Wow! I am impressed. Generally places that sell at bargain prices are not so quick with delivery. This is definitely not the case with MOPS. I ordered this yesterday in the afternoon and to top it off, it just got here the very next day! Simply amazing. Great prices, great before sale service and prompt shipping. Keep it up. It really has been a pleasure ordering from MOPS. I think my local Hagen-owned pet shop will get a whole lot less of my money since I will order pretty much everything I need from you guys. I am one happy camper right now.
Wow, amazing. You guys delivered within a day! I thought it would be weeks. Thank you!
Thank you very much for your fast service. It's really appreciated! Also, I would like to thank you for the fast shipping of orders, your low prices, your good products and everything else. You are the best!!!
I received all my items this morning and everything is fine. I just sent you this e-mail to thank you for the great service and fast handling. I will have another order in the next 2-3 months.
Thank you very much for the excellent customer service (hard to find and really makes a difference). It was a real pleasure doing business with you and we will be doing more in the future. Your shipping rates are great as well.
I wish there was a place for the best On-Line shop, because I would most definitely vote for MOPS! I placed my order on the internet Tuesday about noon and it arrived here in Niagara Falls before 8 am Wednesday morning via Canada Post Expedited mail. This is unbelievably good service. Dan, tell the truth..you are not really using Canada Post, you are secretly driving all over the country and dropping things off at people's front doors, aren't ya? Kinda like the Santa Claus of the aquarium world...lol. Keep up the great work..you have a customer for life here!