Customer Testimonials

This page is for comments we receive from our customers. If you would like to have your say, please e-mail us.
Everything arrived great. It was my first time ordering on-line. You delivered fast and on time..
Written by Thomas A..
Not only did I receive everything I ordered, in perfect condition, it arrived unbelievably fast.

I was trying to track down a specific part to stop my tank from making a gurgling noise, and Red Sea wasn’t able to help. Then I remembered MOPS. I couldn’t find the part on the website, so I used the contact form—and was genuinely shocked at how quickly Dan got back to me.

Dan assured me he could source the part. He mentioned it might take 4–5 days to arrive, but I had my entire order the next day. My tank is silent again. That’s exceptional customer service.

Dan has been incredibly helpful over the years, and this experience just reinforces why MOPS is my go-to. Highly recommended!
Written by Rhonda R.
Dan, I would like to thank you for you're help with my order. You were pleasant to deal with and have a lot of knowledge. It's obvious that you enjoy what you are doing. Because it comes across in the way you deal with customers. This customer came away with a very positive feeling and I'll definitely use your company again and recommend you.
Written by Carl G..
Excellent website, easy to use. Service excellent and shipping delivery of products are on time. Totally recommend this website and products for aquarium supplies.
Written by Margaret W.
I have an older Marineland Eclipse aquarium filtration system that the manufacturer is no longer producing replacement filters. Stuck, I connected with Dan at MOPS, who first contacted all of his suppliers to confirm the filter was no longer available. He then directed me to the proper low cost materials to purchase & re-build my own replacement filters myself. I am very thankful for Dan’s guidance, as it allowed me to avoid the expenses a whole new aquarium would of cost
Written by Mark M..
I have been dealing with Dan for many many years and both his products and service are second to none. We run a large fishroom and Dan is our go to for our food and products.
Written by Jon P..
I just wanted to let you know that I really appreciated the very good service for the red tubular lamps the other day
Written by Jacques D..
Just wanted to say, while I'm sitting here watching my tanks, that I appreciate the extra effort that you folks do to serve us customers. Like what you had to do to send me my recent order for a skimmer. This new website format is far superior to the past one, BTW. I have been visiting and purchasing from you guys for about ten years now. Always perfect delivery and, without a doubt, the best prices, by far.

I just wanted to let you know, and believe me, I don't do this often, but you guys are the BEST aquarium supply store ever!
Written by Owen W..
Thank you for your amazing customer service! I am looking forward to my new aquarium top and would definitely like to do business with you again!
Written by Lynda T..
Hello Dan, I just wanted to thank you for ordering the Stax rocks for me. Everything was delivered quickly in great condition & your customer service is the best in the business. Once again thanks for the exceptional service.
Written by Munesh M..
The pump arrived safely this morning. Just wanted to say thank you for your excellent, prompt and friendly service. Exactly like the old one that lasted at least 15 years.
Written by John D..
Got the package. Great Price, Great Service. Very Professional. Thanks.
Written by Michael.
Displaying 1 to 12 (of 200 Testimonials)